An internal AI knowledge assistant your team can ask anything
The answers your team needs usually exist somewhere — a shared drive, an old thread, a process document nobody can find. An AI knowledge assistant makes that institutional knowledge searchable in plain language, from Slack or a web interface.
Every answer cites the document it came from, and access follows your permissions, so people only see what they are allowed to see.
AI Knowledge Assistant: signs it is the right fit
- New starters ask the same questions for months.
- Pricing and process answers depend on who you ask.
- Senior staff are interrupted all day for things that are written down somewhere.
- Documents exist but nobody can find the current version.
AI Knowledge Assistant: how it works, step by step
- 01
Gather sources
We connect the drives, wikis and documents you choose and agree what is in and out of scope.
- 02
Set permissions
Access rules mirror your existing ones, so teams only get answers from documents they can already open.
- 03
Ask in plain language
Staff ask from Slack or the web and get an answer with links to the source documents.
- 04
Keep it current
Sources re-sync as documents change, and unanswered questions highlight gaps in your documentation.
What it does in your business
- Document grounding
- Answers only from your connected documents, so responses reflect how your business actually works.
- Source citations
- Links every answer to the documents behind it, so staff can check the source before acting on it.
- Access control
- Respects your existing permissions, so confidential material stays with the people cleared to see it.
Institutional knowledge becomes searchable in seconds.
Where a person takes over
When the assistant cannot find an answer it says so and can route the question to the person or channel that owns the topic, so the gap gets filled once rather than asked again.
Connects with
- Slack
- Notion
- Airtable
- Gmail
Plus your own systems through their APIs, or via n8n, Make or Zapier.
AI Knowledge Assistant questions
We agree data handling and retention rules with you before anything is connected, use providers' business terms, and keep credentials server-side with least-privilege access.
Yes. Every answer links to the source documents so staff can verify it.
Yes. Access control follows your existing permissions, so answers are limited to what each person is allowed to read.
Related solutions
Scope your AI Knowledge Assistant
Tell us where your enquiries arrive, which tools you use and what you want automated. We come back with a scoped, written proposal.