An AI sales agent that answers every inbound lead and books the call
Most inbound leads are lost in the gap between the enquiry and the first reply. An AI sales agent closes that gap: it answers on the channel the lead used, asks what they are trying to solve, and moves the conversation toward a booked call with the person who closes.
Nexra builds the agent around your sales process rather than a template — your offer, your qualifying questions, your objections and your rules for when a person takes over — and connects it to the CRM and calendar you already use.
AI Sales Agent: signs it is the right fit
- Enquiries wait hours, or until the next working day, for a first reply.
- Leads arrive on several channels and nobody owns all of them.
- Each salesperson asks different questions on the first call.
- Conversations happen in inboxes and never reach the CRM.
AI Sales Agent: how it works, step by step
- 01
Reply on the lead's channel
The agent picks up a new enquiry from your web form, chat, WhatsApp or email and replies in plain language within seconds.
- 02
Work out what they need
It asks the questions your best salesperson would ask, in your order, and answers questions about your offer from material you approve.
- 03
Route and book
Leads that fit are offered real slots from your calendar; leads that need a specialist are routed to the right person with the thread attached.
- 04
Write it all to the CRM
Every message, answer and outcome is written to the contact record, with a stage and an owner, while the conversation is happening.
What it does in your business
- Intent detection
- Reads what the lead is actually asking for — a quote, a comparison, a specific service — and responds to that rather than to a keyword.
- Objection handling
- Handles the common objections you list (price, timing, fit) with the answers your team already gives, and escalates the ones it should not answer.
- Deal routing
- Sends each lead to the right pipeline, owner or calendar based on rules you set, such as service line, location or deal size.
Every lead gets a real conversation, not a form receipt.
Where a person takes over
You decide the triggers that move a conversation to a person: a request to talk to someone, a pricing or contract question, a high-value deal or an upset message. The person who picks it up receives the full conversation and the CRM record, so the lead never has to repeat themselves.
Connects with
- Gmail
- HubSpot
- GoHighLevel
- Google Calendar
- Slack
Plus your own systems through their APIs, or via n8n, Make or Zapier.
Guides on this topic
- AI AutomationWhat an AI SDR Tool Actually Does — and When a Small Business Needs OneAn AI SDR tool takes the first part of a sales development job: the reply, the qualifying questions and the booking. This article explains what that covers, what to look for in one and how to tell whether your business needs it yet.Read the guide
- Lead AutomationHow AI Lead Follow-Up Automation Stops Businesses From Losing Qualified LeadsMost businesses do not have a lead generation problem. They have a response and follow-up problem. Here is what an automated follow-up system actually does, where it helps, and where a person still needs to take over.Read the guide
AI Sales Agent questions
A chatbot follows a scripted tree and stops at the answer. A sales agent understands what the lead is asking, works from your real offer and data, and completes the task: qualifying, booking and updating the CRM.
Yes, if they ask — and we recommend saying so up front. The agent introduces itself as an assistant working for your team and hands over to a person whenever the conversation needs one.
A single focused agent typically takes two to three weeks from discovery to launch, including testing on real conversations before it goes live.
Related solutions
Scope your AI Sales Agent
Tell us where your enquiries arrive, which tools you use and what you want automated. We come back with a scoped, written proposal.