An AI receptionist for contractors
For general contractors, remodelers and specialist trades, a missed call is rarely a small job — it is often a kitchen, an extension, a roof or a deck. Those callers usually contact several contractors, and the ones who get a prompt, organised response are the ones who get the site visit.
Nexra AI builds the receptionist around your qualifying criteria — the projects you take on, your minimum job size, your service area and your typical lead times — so your team spends its estimate time on the projects that fit.
What an AI receptionist does for contracting businesses
An AI receptionist for a contracting business answers estimate and project enquiries while you are on site, asks your qualifying questions about scope, budget, timeline and location, and books the site-visit or estimate request for your team. It is built for routine enquiries and does not price work or give structural advice.
Calls and enquiries it is set up to take
- Remodeling, renovation and extension enquiries
- Roofing, siding, decking and exterior project enquiries
- Requests for an estimate or a site visit
- Follow-up calls from customers who received an estimate
- Scheduling questions from booked customers
- Calls from suppliers or subcontractors, routed to the right person
Why contracting businesses miss calls and enquiries
Estimate calls arrive during site work
Owners and project managers spend the day on site. Calls for new projects arrive at the same time and are easy to miss or forget to return.
Not every enquiry is a fit
Projects that are too small, outside your area or outside your trade still take time to call back. Consistent questions sort them before anyone drives out.
Site visits are expensive
A site visit costs travel and an hour or more of a senior person's time. Arriving without knowing the scope, budget or timeline wastes it.
Estimates go quiet
After the estimate is sent, follow-up often depends on memory. Projects stall because nobody asked whether the customer had questions.
How a routine call is handled, step by step
- 01
Answer the enquiry
The call is answered in your business name, including while your team is on site, and the caller is asked what project they have in mind.
- 02
Qualify the project
Your questions are asked in conversation: type of project, rough scope, location, timeline and budget range, against the criteria you set.
- 03
Book the site visit
Projects that fit are offered a site-visit or estimate slot under your rules; those that do not are told politely what you do take on.
- 04
Brief your team
The person doing the estimate receives a written project summary before the visit, and estimate follow-ups can be automated afterwards.
Details captured on each call
- Name, contact details and project address
- Project type and the scope the caller describes
- Timeline and how soon they want to start
- Budget range, if they are willing to share it
- Whether plans or drawings already exist
- Preferred times for a site visit
What it does not do
- It does not price work or commit to an estimate figure.
- It does not give structural, permit or building-code advice.
- It does not decide whether a project goes ahead; it books the conversation with your team.
- It is built for routine enquiries and is not an emergency service.
Setting it up for your contracting business
Your qualifying criteria
We write down the projects you take, your minimum job size, your service area and your current lead times, and turn them into a short question set.
Site-visit rules
Which days you do estimates, how long each visit takes and how much travel time to allow are agreed before launch.
Routing for other calls
Supplier, subcontractor and existing-customer calls can be recorded and routed to the right person rather than handled as new enquiries.
Estimate follow-up
Follow-up messages after an estimate can be automated with your wording and timing, and stop as soon as the customer replies.
Every build is priced by custom quote after scoping. Specific phone, calendar and job-management connections are confirmed before the build starts.
Solutions used in contracting builds
Guides for contracting businesses
- Home ServicesAnswering Service for Contractors: Book More Estimates Without Hiring a ReceptionistRead the guide
- AI AutomationMissed Call Text Back: How It Works, Example Texts and SetupRead the guide
- Lead AutomationHow AI Lead Follow-Up Automation Stops Businesses From Losing Qualified LeadsRead the guide
Questions from contracting businesses
It answers project and estimate enquiries in your business name, asks your qualifying questions, books site-visit requests for projects that fit and sends your team a written project summary before the visit.
Yes. It asks about project type, scope, location, timeline and budget range against the criteria you set, so your estimators visit the projects that fit your business.
No. It does not price work or commit to an estimate. If you publish starting prices or ranges, it can repeat those exactly; otherwise it books the visit or estimate callback.
Yes. Follow-up messages can be automated with your wording and timing, and they stop as soon as the customer replies or books.
Yes. The question set is written for your trade, so a roofer, a remodeler and a deck builder each get questions that match the projects they take on.
Get a custom quote for your contracting business
Tell us how calls reach you today, the jobs you take on and the tools you use. We come back with a scoped, written proposal.